1. Introduction
EM Hardware Trading Sdn. Bhd. (“Company”, “we”, “our”, or “us”) is committed to protecting your personal data in accordance with applicable laws in Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
Personal Information
We may collect personal details that you voluntarily provide, including:
- Full name
- Phone number
- Email address
- Billing and shipping address
- Company name (if applicable)
Non-Personal Information
We may automatically collect certain data such as:
- IP address
- Browser type and version
- Device information
- Pages visited and browsing behavior
3. How We Use Your Information
We use the information collected for the following purposes:
- To process orders and deliver products
- To communicate with you regarding inquiries or transactions
- To provide customer support
- To improve our website, products, and services
- To send updates, promotions, or marketing materials (only if consent is given)
- To comply with legal and regulatory requirements
4. Disclosure of Information
We do not sell or rent your personal data. However, we may share your information with:
- Logistics and delivery partners
- Payment service providers
- Professional advisors (e.g., auditors, legal consultants)
- Government authorities when required by law
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, misuse, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal limitations)
To exercise these rights, please contact us using the details below.
8. Cookies
Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact:
Email: emhardware.trading@outlook.com
Phone: 017-494 5289